Most plants are certified ISO 9001:2008/TS16949:2002 compliant, giving customers the reassurance that every product is manufactured to the same high standard, regardless of its country of origin. It is a measure of the company's success that it produces nearly two million oil, water and fuel pumps per annum and there are probably ten times that number operating around the globe at any one time. The company is also the foremost manufacturer of value added hydraulic gear pumps and power packs. It counts the leading global construction equipment, agricultural equipment, lift truck, aerial work platform and transmission manufacturers as its key customers.
The main centres of manufacturing, applications and product engineering are in Birmingham (UK), Itasca and Rockford (Illinois USA), Muncie and Greenfield (Indiana USA), Escanaba (Michigan USA), Hof and Markdorf (Germany), Landskrona (Sweden), Pune (India) and Suzhou (China). In addition, a multi-national development team continues to develop products aimed at the specific needs of the mobile equipment and industrial vehicle markets.
Concentric invests widely around the world to ensure that the company is able to deliver practical technology solutions close to the customer in all major centres of the commercial and industrial vehicle industry. People are the company's most important asset and so this investment focuses on training and human resources just as much as on plant and machinery, state-of-the-art design facilities and continuous improvement. Quality systems include 6 Sigma black-belts, rigorous monitoring and testing to ensure the highest standards across all plants and all products.